Investors Life Insurance Company of North America’s Do-Not-Call Policy

Telephone solicitation is defined as the initiation of a telephone call or message for the purpose of encouraging the purchase, rental or investment in property, goods, or services.

Unsolicited advertisement is defined as any advertising of commercial property, goods or services to an individual without their prior expressed invitation or permission. Investors Life Insurance Company of North America has adopted a No-Call Policy regarding unsolicited telephone and fax advertisements.

The No-Call Policy does not prohibit telephone calls to existing clients for the purpose of providing customer service. Agents and PHS personnel are authorized to call clients provided:

• an “Existing Business Relationship” exists, which means that an individual has purchased products from the Company in the prior 18 months or made an inquiry about a purchase in the last 3 months; or
• the customer has contacted customer service for assistance.

If you are not listed on the National or State Do-Not-Call Registry and still do not want to be contacted by our Company, simply follow the steps listed below to be placed on the Company’s Do-Not-Call Registry. We will document your request immediately. Please allow up to 30 days for your telephone number and name to be added to our Company Do-Not-Call Registry.

Your request may be submitted in writing, by phone or faxed to our home office. Your request must include, at a minimum, your telephone number.

Please contact our home office by:

Phone or Fax:
Toll Free Number: (800) 925-6000
Local Number: (512) 404-5000
Main Fax Number: (512) 404-5210 / Attention PHS – Do-Not-Call Coordinator

Mailing Address:
Investors Life Insurance Company of North America
Attention / PHS – Do-Not-Call Coordinator
6500 River Place Blvd., Bldg. 1
Austin, TX 78730

• If you have multiple telephone numbers, tell us all numbers that you want to be included.
• You'll remain on our Do-Not-Call list for five years, unless you ask to be removed.
• If your telephone number ever changes, you must give us your new information for your "do not call" status to remain in effect.

We respect and protect the privacy of information we obtain in the normal course of providing customer service. While we are working hard to serve you in new and exciting ways, our commitment to protecting your privacy remains as strong as ever.